
1.0 Use of Services
1.01. The Customer agrees to use opus:interactive's services only for lawful purposes, in compliance with all
applicable laws.
Specific Activities that are prohibited include, but are not limited to:
- Threatening harm to persons or property or otherwise harassing behavior.
- Violating U.S. export control laws for software or technical information.
- Fraudulently representing products/services using your account.
- Facilitating, aiding, or encouraging any of the above activities.
Additional Activities are prohibited that appear in further sections of these guidelines, including section 2.0 Use of
Material and 3.0 System Security.
1.02. opus:interactive reserves the right to investigate suspected violations of these Guidelines. When
opus:interactive becomes aware of possible violations, opus:interactive may initiate an investigation which may
include gathering information from the Customer or Customers involved and the complaining party.
During an investigation, opus:interactive may block access at the router level to customer's equipment involved. If
opus:interactive believes, in its sole discretion, that a violation of these Guidelines has occurred, it may take
responsive action. Such action may include, but is not limited to, temporary or permanent blocking of access to
customer's equipment, and the suspension or termination of the customer's service.
opus:interactive, in its sole discretion, will determine what action will be taken in response to a violation on a caseby-
case basis. Violations of these Guidelines could also subject the Customer to criminal or civil liability.
1.03. The Customer of record is responsible for all use of the services and co- location space, with or without the
knowledge or consent of the Customer.
2.0 Use of Material
2.01. Materials in the public domain (e.g., images, text, and programs) may be downloaded or uploaded using
opus:interactive services. Customers may also re-distribute materials in the public domain.
The Customer assumes all risks regarding the determination of whether the material is in the public domain.
2.02. The Customer is prohibited from storing, distributing or transmitting any unlawful material through
opus:interactive
services. Examples of unlawful material include but are not limited to direct threats of physical harm, child
pornography,
and copyrighted, trademarked and other proprietary material used without proper authorization. The Customer may
not
post, upload or otherwise distribute copyrighted material on opus:interactive's servers without the consent of the
copyright
holder. The storage, distribution, or transmission of unlawful materials could subject the Customer to criminal as
well as
civil liability, in addition to the actions outlined in 1.02 above.
2.03. The Customer may not store or distribute certain other types of material. Examples of prohibited material
include,
but are not limited to, programs containing viruses or Trojan horses and tools to compromise the security of other
sites,
tools used to collect email addresses for use in sending bulk email, or tools used to send bulk mail.
2.04. Each opus:interactive customer account receives a six digit access and billing account number and a default
account password. The Customer is responsible for changing his or her passw ord when the account is activated
through
Customer Service and have the password changed regularly. This password allows access to the Customer w eb
page
and is also used for the Customer to reboot equipment if Power Cycle services are included in their service.
2.05. A remote access password is requested as a condition for receiving service via the opus:interactive 24x7
Technical Support number or emergency page to authenticate the caller. The customer may sign a waiver to
decline the use of a remote access password and assume all risks, losses and liability that may arise by electing to
receive these services without a remote access password. If there is no password or signed waiver from the
customer, opus:interactive Technical support will be unable to respond to the customer request.
2.06. Each opus:interactive Customer is responsible for the equipment security of his or her password. Generally,
secure passwords are between 6 and 8 characters long, contain letters of mixed case and non-letter characters,
and cannot be found in whole or in part, in normal or reverse order, in any dictionary of words or names in any
language. The Customer is responsible for changing his or her equipment password regularly.
2.07. opus:interactive staff may monitor the security of Customer passwords at any time. A Customer with an
insecure password may be directed to change the password to one which complies with the above rules.
Customers who repeatedly choose insecure passwords may be assigned a password by opus:interactive.
3.0 System Security
3.01. The Customer is prohibited from utilizing opus:interactive services to compromise the security or tamper with
system resources or accounts on computers at opus:interactive or at any other site. Use or distribution of tools des
igned for compromising security is prohibited. Examples of these tools include but are not limited to password
guessing programs, cracking tools or network probing tools.
3.02. opus:interactive reserves the right to release the contact information of Customers involved in violations of
system security to system administrators at other sites, in order to assist them in resolving security incidents.
opus:interactive will also fully cooperate with law enforcement authorities in investigating suspected lawbreakers.
4.0 Usenet News Use
4.01. opus:interactive may investigate complaints regarding posts of inappropriate material to Usenet by
Customers and may, in its sole discretion, take action based on the rules below. Criteria for determining whether a
post is inappropriate include, but are not limited to, the written charter/FAQ of the newsgroup(s) in question, the
established Usenet conventions outlined below, the system resources consumed by the posting, and applicable
laws.
4.02. Usenet news articles posted using opus:interactive services must comply with the written charter/FAQ of the
newsgroup to which they are posted. If a newsgroup does not have a charter or FAQ, its title may be considered
sufficient to determine the general topic of the newsgroup. opus:interactive Customers are responsible for
determining the rules of a newsgroup before posting to it.
4.03. Established Usenet conventions ("Netiquette") prohibit advertising in most Usenet newsgroups.
opus:interactive Customers may post advertisements only in those newsgroups which specifically permit them in
the charter or FAQ. Some newsgroups may permit "classified ads" for single transactions between private
individuals, but not commercial advertisements. opus:interactive Customers are responsible for determining
whether or not a newsgroup permits advertisements before posting.
4.04. Netiquette prohibits certain types of posts in most Usenet newsgroups. Types of prohibited posts include
chain letters, pyramid schemes, encoded binary files, job offers or listings, and personal ads. opus:interactive
Customers may post these types of message only in newsgroups which specifically permit them in the charter or
FAQ (if any). opus:interactive Customers are responsible for determining whether or not a newsgroup permits a
type of message before posting.
4.05. opus:interactive Customers may not alter the headers of posts to Usenet to conceal their email address or to
prevent Customers from responding to posts.
4.06. Only the poster of a Usenet article or opus:interactive has the right to cancel the article. opus:interactive
Customers may not use opus:interactive resources to cancel articles which they did not post. The sole exception to
this rule is for moderators of formally moderated newsgroups; the moderator of a newsgroup may cancel any
articles in a newsgroup he or she is moderating.
4.07. opus:interactive Customers may not attempt to "flood" or disrupt Usenet newsgroups. Disruption is defined
as posting a large number of messages to a newsgroup, which contain no substantive content, to the extent that
normal discussion in the group is significantly hindered. Examples of disruptive activities include, but are not
limited to, posting multiple messages with no text in the body, or posting many follow -ups to messages with no
new text.
5.0 Email, Bulk Email, Mailing Lists
5.01. Sending Unsolicited Bulk Email ("UBE", "spam"). The sending of any form of Unsolicited Bulk Email through opus:interactive servers is prohibited. Likewise, the sending of UBE from another service provider advertising a web site, email address or utilizing any resource hosted on opus:interactive servers, is prohibited. opus:interactive accounts or services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service Provider where those messages violate this Policy or that of the other provider.
5.02. Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by opus:interactive customers must be Confirmed Opt-in. The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list. Purchasing lists of email addresses from 3rd parties for mailing to or from any opus:interactive hosted domain, or referencing any opus:interactive account, is prohibited.
5.03. opus:interactive customers may not send email in any way that may be illegal. opus:interactive recognizes that email is an informal medium; however, customers must refrain from sending email to a user after receiving a request to stop.
5.04. opus:interactive customers may not send, propagate, or reply to mailbombs. Mailbombing is defined as either emailing copies of a single message to many customers, or sending large or multiple files or messages to a single user with malicious intent.
5.05. opus:interactive customers may not alter the headers of email messages to conceal their email address or to prevent customers from responding to messages.
5.06. If opus:interactive finds a violation of the above Bulk Email policy, it has the right to block access to the customer's equipment at the router level or immediately suspend that customer's account without prior notice or warning.
5.07. opus:interactive will investigate complaints regarding email and may, in its sole discretion, take action based on the rules below. If an email message is found to violate one of the policies listed, or to contain unlawful material, as described in 2.02 and 2.03 above, opus:interactive may take action as outlined in 1.02 above.
5.08. If you desire to send bulk emails to a Confirmed Opt-in mailing list of any type, please call opus:interactive at 1-503-972-4014 or 1-866-678-7955 ext. 4014 for information on our Email Direct Marketing service that will ensure compliance with the national "Can Spam" act.
6.0 World Wide Web use
6.01. opus:interactive will investigate complaints regarding inappropriate material on Web pages transmitted using
opus:interactive services, in its sole discretion, require that the material be removed or take action as outlined in
1.02 above.
7.0 DSL Use
7.01. i. DSL (Digital Subscriber Line) service is defined as an always on, always ready Internet Connection. Service may
not be available in all areas. Actual downstream and upstream throughput speeds will vary. The downstream and upstream access speed
or sync rate is measured between network interface device at customer's location and the DSL-equipped Central Office or Remote Terminal.
The actual speed achieved will depend on several factors, including line conditions and loop length.
7.02. opus:interactive reserves the right to temporarily limit Customer’s bandwidth as necessary in order to
regulate available bandwidth.
7.03. Servers on Customer DSL accounts are allowed. However, opus:interactive reserves the right to limit or
block access to Customers who overuse bandwidth.
If you do not agree to be bound by these Acceptable Use Guidelines, please notify opus:interactive Customer
Service, support@opusnet.com so that we may initiate a closure of your account.
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